Company Profile : Transport Déménagement DEC
In Wôlinak, Martine Bergeron-Milette owns an active business in a traditionally male dominated sector: transportation and landscaping. Below, we’ve painted a brief portrait of this entrepreneur’s journey along with her company, Transport Déménagement DEC.
Mrs. Bergeron-Milette, member of the Abenaki community of Wôlinak, and her spouse, Emmanuel Cloutier, established Transport Déménagement DEC in 2016. The two proprietors already had business experience because over the course of 10 years, they owned a landscaping company.
One day, the couple were in need of a moving company and ended up being dissatisfied with the service they were given. This negative experience sparked the idea of going into business in the field. The couple quickly conducted a market study, which allowed them to realize the services out there in terms of moving and transportation were limited in Trois-Rivières and its surrounding areas. It was quite clear there was a business opportunity to be had! The project finally became concrete in 2016 and since 2017, Mrs. Bergeron-Milette is now sole proprietor and her spouse occupies the position of Director of Operations. At the beginning, Transport Déménagement DEC only had one truck but by the end of its first year in business, the fleet was comprised of three trucks, which is a strong indication of its success.
Developing Services to Meet Demands
Over the course of three years, the enterprise progressively grew based on several opportunities that presented themselves. New services were added to fulfill customer needs and demands and a fourth truck was purchased. Today, the company offers residential (including moving), and specialized and non-standard transportation services as well as landscaping and snow removal. Furthermore, it’s also active commercially, a niche wherein two significant contracts have been secured with Accent Meubles in Victoriaville and Piscines St-Louis in Trois-Rivières. And last but certainly not least, Transport Déménagement DEC also offers storage services to its customers.
During the low season, the company has eight employees whereas in the busy season, the team expands to somewhere around 16. It includes three Indigenous employees, which Mrs. Bergeron-Milette wants to increase in the near future.
Moving the Company to Wôlinak
With the company experiencing constant and significant growth, their location in Trois-Rivières was bursting at the seams. Consequently, it was increasingly more difficult to address all the requests more particularly in terms of storage. Furthermore, the trucks didn’t fit in the garage because the door wasn’t high enough. In order to be able to address these issues, they decided to move the business to Wôlinak. A 40 x 100 foot garage is currently being built on the company’s new lots. This expansion project will enable Transport Déménagement DEC to purchase a fifth truck and increase their storage facilities.
Throughout the expansion project, the two entrepreneurs were able to count on assistance from Wôlinak’s Economic Development Officer, Stéphane Lecours-Aubin. He provided them with a great deal of support and counselling during the business plan process and FNQLEDC advisors, Emmanuel Bertrand-Gauvin and Frédérick Martel were also involved.
In conclusion, we wish Mrs. Bergeron-Milette much success with her expansion projects!